Returns and Exchanges Policy
At Just Herbs, we strive to ensure every customer is delighted with their Ayurvedic beauty purchase. If you are not entirely satisfied, you may initiate a return or exchange for unused products within 7 days of delivery.
Initiate Your Request
Log in to your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Quality Inspection
Ensure the product is in its original packaging with all seals intact, as we cannot accept returns for used or tampered items.
Complimentary Pickup
Once your request is approved, our courier partner will schedule a convenient pickup from your delivery address within 48 hours.
Refund Processing
After our warehouse team verifies the returned items, your refund will be credited to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing